Many users who start using their 1st web hosting account, or change companies, often have inquiries concerning how specific things are performed or chance upon obstacles when setting up different things like e-mails, site settings, and so on. This is why, many companies have compiled documentation with the most popular questions and problems in order to help their customers receive information swiftly and seamlessly. Consequently, the help desk staff can devote more time to real problems that particular clients may be facing, because the solution for the minor things will be available on the World Wide Web and customers can easily tackle them without having to touch base with the client service staff. Having in-depth documentation is quite important, particularly for new clients without any prior experience at all, as the web hosting service involves a vast number of functions and lots of people can become perplexed about what to do. A good information repository can both help you do the operations that you want and become aware of how the hosting service works as a whole.
Extensive Online Documentation in Hosting
If you get a hosting
package through our company, you will obtain access to our elaborate online help documentation where you will find information on just about everything related to our hosting packages. The topics vary from how to create an email address on your smartphone, to how to do various things using an .htaccess configuration file. The articles themselves are written in an easy-to-comprehend manner and include in-depth guides on how to accomplish a given operation inside your Hepsia Control Panel. You can also find info that’s not connected directly to Hepsia, for example one that concerns apps on your PC. The whole list of articles will be available in the Control Panel’s Help section, but those that are relevant to a particular section can be accessed on the spot. Considering the fact that we have included as many topics as possible, you will be able to discover de facto everything about your hosting account.
Extensive Online Documentation in Semi-dedicated Hosting
Our company’s semi-dedicated servers
feature a comprehensive article repository where you can find any information that you may need about our hosting services or about the Hepsia Control Panel that we are using. We have compiled it based on the feedback that we’ve collected from our customers over the years and, as a consequence, our articles deal with specific problems that you might stumble upon and propose the very best means of repairing them, for instance receiving an HTTP 500 error message or being unable to send emails from your PC although you have the right SMTP server settings. The articles are available in every single section of the Control Panel and you can consult them whenever you want. They can help you deepen your knowledge not only about our services, but also about the web hosting field in general, as they include how-to guidelines and general info such as what cron jobs or file permissions are.