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Context Help

If you lose your way inside our hosting Control Panel, the first step you should take is to push the Help button, which is present on each page. A pop-up menu will show up. It includes detailed info about all the operations that you can carry out on that particular page. Each pop-up window shows up on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a wide range of instructional video clips clarifying how to use our hosting Control Panel. They're designed for those of you who would like to see how things are getting done rather than only reading articles. In this way, anyone can swiftly become familiar with our Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the answer you are looking for, explore our comprehensive FAQ section, which contains questions asked by real persons and provides real solutions. We frequently update our Frequently Asked Questions database with new articles in an attempt to encompass all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't find the answer you searching for in the FAQ section either, we have a great team of support engineers available 24-7-365 and eager to assist you with any issue. Each support ticket you submit will be answered in less than 60 minutes (the average support ticket response time is just 20 mins), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 304938

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com