1 hour ticket response
We are devoted to delivering a prompt and appropriate response to every helpdesk ticket submitted by a client. Our competent tech support team members will review your request and will offer you the most effective option. We offer a 1–hour response time guarantee for all support tickets. Actually, the average helpdesk ticket response time has proved to be 20 minutes.
A Premium–Quality Technical Support Service
We’ve got a team of web hosting support techs who are ready to answer all your queries every time you require support. Almost all our client support team members have lots of years of experience in the hosting niche, which implies that you can always count on quick and in–depth answers to your requests.
An Easy–to–Navigate Help Center
In the Web Control Panel you will find an intuitive Help Center section where you can find quick hints on how to use our web hosting services. You can see the answers to your inquiries in the F.A.Q. section, see more tips in the web hosting account administration articles or check the instructional video tutorials.