Q: What exactly does web site migration imply and what does it include?
A: The website migration service that we are offering is free of cost (within a certain limit). We will migrate your web site(s) to our top–class cloud hosting platform without you needing to do anything. We know from experience that switching hosting providers can lead to lost information and undesirable network downtime. Because of this, we’ll do all that for you for free!We have professional administrators whose chief assignment is to make certain that your site performs precisely as it did on your former web hosting platform. The administrators are well–versed in migrating custom–made websites, as well as websites that are based upon popular applications like WordPress and Joomla™.
Q: Web site migration sounds like a lot of work. How long is it going to take?
A: While we cannot give you an exact time window, because there are a lot of factors, including the physical size of the web files and databases, the location of the present host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we will give our best to move your web site within 48h, and in certain cases – within 24h (in case the content is not large).
Q: Do you require something from me before you begin transferring my site?
A: We don’t require any information that is sensitive. We’ll need, however, the login info for your present web hosting account as well as the name of the site that you want to migrate.
Q: The login info for my hosting account is sensitive. How can I rely on you?
Q: How about downtime? Will my website be unavailable?
A: No. Your site will stay fully operational during the migration. As soon as everything is completed on our end, we’ll inform you so that you can examine it and check for problems. If everything’s okay, all you will need to do is change your domain name’s DNS settings.
Q: Will my current hosting provider need to provide any info/help?
A: Nah. Aside from your login info for the Control Panel, we will not require anything. We’ll never contact your web hosting provider. They won’t know anything about the migration either.
Q: Does it make a difference what platform my current provider is using?
A: We can migrate your website from any hosting provider or any Linux–driven hosting platform provided that we can acquire access to the Control Panel and there’s File Transfer Protocol access available.The only websites that we cannot transfer are the ones based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.